Frequently Asked Questions

Independent hotels and resorts in Thailand with 10-150 rooms specializing in OTA-dependent properties looking to increase direct bookings.

6 weeks from signed contract to fully live system.

No. PMS setup & management is available as an add-on (Cloudbeds recommended). If you already have Cloudbeds, we audit and optimize.

Logins to OTA accounts, property photos, 30 minutes/week during onboarding, 30 min/month after.

No. Your monthly fee covers everything included in your tier. Cloudbeds subscription (available as an add-on), ad budgets (Pinnacle only), and domain hosting are additional costs we help manage.

Basecamp: 6-month minimum then month-to-month. Summit/Pinnacle: 12-month commitment. No lock-in penalties.

Yes, at any time. Your monthly fee simply adjusts to the new tier.

Yes, audit first then optimize.

We recommend Cloudbeds, available as an add-on. We can help migrate from your current PMS.

Yes. Domain, content, data all yours.

GA4 tracking Day 1. Meaningful direct booking shift Month 3-4. Full annualized results Month 12.

A typical independent hotel with heavy OTA dependency can achieve significant commission savings in Year 1 by shifting toward direct bookings. Use our ROI Calculator for a projection based on your specific numbers.

Thai and English at launch. Additional for Pinnacle.

Yes, trained on your property data.

Yes, founder lives there, can visit.

Yes, expanding across Thailand.