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Privacy Policy

Effective Date: March 9, 2026

Introduction

StayPulse ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website staypulse.cloud and use our hotel technology services. Please read this policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you contact us, sign up for a consultation, or subscribe to our services, we may collect:

  • Name and job title
  • Email address
  • Phone number (including WhatsApp)
  • Hotel/business name and address
  • Billing and payment information

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Pages visited and time spent
  • Referring website or source
  • Device and operating system information

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process transactions and manage your account
  • Communicate with you about services, updates, and support
  • Send periodic emails and newsletters (with your consent)
  • Analyze website usage to improve our services
  • Comply with legal obligations

Data Sharing

We do not sell your personal information. We may share your data with:

  • Service providers: Third-party tools we use to deliver our services (e.g., Cloudbeds, Google Analytics, MailerLite, WhatsApp Business, Stripe)
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets

All third-party providers are contractually obligated to protect your data and use it only for the purposes we specify.

Cookies

We use cookies and similar tracking technologies to enhance your experience. These include:

  • Essential cookies: Required for the website to function properly
  • Analytics cookies: Google Analytics (GA4) to understand how visitors use our site
  • Marketing cookies: To measure the effectiveness of our advertising campaigns

You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Account data is retained for the duration of your service agreement and for up to 12 months after termination. Analytics data is retained in anonymized form.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Withdraw consent for marketing communications
  • Request a copy of your data in a portable format

To exercise any of these rights, please contact us at hello@staypulse.cloud.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

StayPulse

Email: hello@staypulse.cloud

WhatsApp: Message us

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